As a natural process of taking your instructions and arranging a funeral and /or a memorial stone, we inevitably share your personal details with trusted third parties who are directly concerned with making this important event happen, seamlessly and according to plan. They are integral to our work and we place our trust in them.
Examples of such persons:
Clergy and celebrants – so that they may contact you
Crematoria – to secure a booking and that they may contact you
Cemeteries including natural burial grounds
Medical agencies – GPs, nursing homes, hospices and hospitals
The Coroner and his officers
Printers – where you wish direct liaison
Charities – so that they may write to you expressing their thanks
Carriage-masters - eg; a horse-drawn hearse
Solicitors – where you have informed us that they are handling the estate
DWP (where applicable, for verification)
Memorial masons – where you require a new memorial or additional work
This list is not exhaustive, and is meant only to illustrate the types of agencies that we pass your name, address, telephone numbers and email address to; so that they may contact you personally. We never sell any information to third parties.
All of these agencies have agreed to securely hold information that they receive from us about you – and, where applicable, to delete or destroy this information unless it is held securely.
In most cases, you will not hear from these agencies when the current business is completed. An exception might be; clergy inviting you to attend a memorial service some time afterwards, perhaps later on in the year.